E Naam - Terms of Use and Privacy Policy

Welcome to E Naam! We're excited to have you join our quiz community. Before you start playing, please carefully read our Terms of Use and Privacy Policy. By accessing or using the E Naam app, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

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Terms of Use

1. About E Naam

E Naam (meaning "reward" in Urdu/Hindi) is an Android application designed for conducting quizzes and skill-based competitions. Our quizzes cover a range of subjects, including but not limited to Mathematics, English, General Knowledge, and General Science. Questions are generally up to the 10th-grade level, though this may vary. Each quiz consists of 10 questions, with each question carrying 1 mark. Currently, there is no negative marking, but this policy may be subject to change in the future.

2. Nature of Competition

E Naam hosts **skill-based quizzes** and **competitions** where success is predominantly determined by a participant's knowledge, analytical abilities, and speed, rather than by chance.

3. Quiz Mechanics and Scoring

4. Participation and Payments

5. Transparency and Information Availability

We believe in transparency. The following information will always be publicly available on our app and website:

6. Quiz Schedule and Changes

The frequency of quizzes is not predefined and may occur at any time E Naam deems appropriate. Please note that scheduled quiz dates may be postponed or even preponed at our discretion. Any such changes will be communicated through the app and website.

7. Technical Issues During Quiz

In the event of widespread technical problems affecting a significant number of users during a quiz, and if we determine that these issues are not isolated individual problems, we may decide to re-conduct the quiz with different questions on an alternative date. In such cases, the pooled money will remain safe and and will be carried over to the rescheduled quiz event.

8. Winner Details and Prize Distribution

9. Question Accuracy and Grievance Policy

We strive for accuracy in our questions and options. However, human errors are possible. If a user identifies any mistake in a question or believes that our designated correct answer is incorrect, they must contact us within 6 hours of the quiz results being declared. If we determine the claim to be genuine, we will re-evaluate the results and declare them again. After the 6-hour window, no further claims or corrections regarding questions will be entertained, and any perceived mistakes shall be considered as human errors.

10. User Conduct and Prohibited Activities

You agree not to engage in any of the following prohibited activities:

Any violation of these rules may result in immediate account suspension or termination, forfeiture of any winnings, and potential legal action.

11. Disqualification and Withholding of Prizes

E Naam reserves the right to disqualify users and withhold prizes under the following circumstances:

12. Intellectual Property

All content available on the E Naam app, including but not limited to quiz questions, text, graphics, logos, images, software, and the overall design, is the exclusive property of E Naam and is protected by Indian and international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the app for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our app without our prior written consent.

13. Disclaimers and Limitation of Liability

The E Naam app and all its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the app will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We are not responsible for the accuracy of any user-provided information (except for winner verification purposes).

To the fullest extent permitted by law, E Naam, its affiliates, directors, employees, agents, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the app; (ii) any conduct or content of any third party on the app; (iii) any content obtained from the app; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage.

14. Indemnification

You agree to defend, indemnify, and hold harmless E Naam, its affiliates, licensors, and service providers, and its respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Use or your use of the app, including, but not limited to, your user content, any use of the app's content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the app.

15. Governing Law and Dispute Resolution

These Terms of Use shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of or relating to these Terms of Use or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be resolved by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended. The seat of arbitration shall be **Srinagar, Jammu & Kashmir**. The language of the arbitration shall be English. The decision of the arbitrator(s) shall be final and binding on both parties. You agree to submit to the exclusive jurisdiction of the courts in Srinagar, Jammu & Kashmir for any legal action or proceeding related to these Terms of Use or the app.

16. Termination

We may terminate or suspend your access to the app immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Use. Upon termination, your right to use the app will immediately cease. If you wish to terminate your account, you may simply discontinue using the app or contact us to request account deletion.

17. Severability

If any provision of these Terms of Use is held to be invalid or unenforceable by a court, the remaining provisions of these Terms of Use will remain in effect. These Terms of Use constitute the entire agreement between us regarding our app.

18. Changes to Terms of Use

E Naam reserves the right to modify or update these Terms of Use at any time. We will notify users of any significant changes by posting the updated terms on our app and website, and/or through in-app notifications or email. Your continued use of the app after such modifications constitutes your acceptance of the revised terms.

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Privacy Policy

Your privacy is important to us. This Privacy Policy explains how E Naam collects, uses, and protects your personal information.

1. Information We Collect (Data Minimization)

We adhere to the principle of data minimization and only collect personal information that is necessary for the specified purposes of providing our quiz services, conducting quizzes, disbursing prizes, and complying with legal obligations. We collect the following personal information from you during registration and your use of the app:

2. How We Use Your Information

We use the collected information for the following purposes:

3. Information Sharing and Disclosure

We will share your information in the following ways:

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We employ industry-standard practices, including data encryption, strict access controls, and regular security audits to safeguard your data. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required or permitted by applicable Indian laws (e.g., for tax records, legal compliance, or potential legal claims). Winner details, as specified, will be retained for record-keeping and transparency as required by our operational needs and legal obligations. Once the retention period expires, the data will be securely deleted or anonymized.

6. Children's Privacy

The E Naam app is strictly intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

7. Your Rights (Data Principal Rights)

As a user (Data Principal), you have certain rights regarding your personal information, subject to applicable Indian laws, including the Digital Personal Data Protection Act, 2023:

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Permissions We DO NOT Use

E Naam does not request or use intrusive permissions such as access to your storage, camera, location, or contacts on your device. The only permission we request is Notification access, which is solely used to send you important quiz updates, announcements, and reminders.

9. Changes to This Privacy Policy

E Naam may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page, and/or through in-app notifications or a prominent notice on our website. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the app after the posting of changes constitutes your acceptance of such changes.

10. Contact Us and Grievance Redressal

If you have any questions, concerns, or grievances regarding these Terms of Use or Privacy Policy, or wish to exercise your data rights, please contact us at:

support@enaam.co.in